Black Horse Bus
Policies

Cancellation Policy

Last updated: 7 September 2026

Standard refund tiers

More than 24 hours before departure: 90% refund.

Between 12 and 24 hours before departure: 75% refund.

Between 6 and 12 hours before departure: 50% refund.

Less than 6 hours before departure: no refund.

How to cancel

Open your booking from Manage Booking or your confirmation page and select Cancel Booking. The exact refund amount for your specific ticket is shown before you confirm.

Where refunds are paid

Refunds are credited to your BlackHorse Credit balance and can be used on your next Delhi ↔ Dehradun booking.